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I have not had this phone long enough to rate some categories. However, that which I have experienced I am very happy with. This phone replaced a 13 year old 2 line portable Panasonic that I was very happy with. From my short experience, I think I will be as pleased with its replacement.
Even though no one really has a land line anymore, I still do. First and foremost. This phone is the best phone I've had and I love it. I love Panasonic Phones. I think they make the best home phones. Only negative that I can think of is there is no "Locate Button" incase you can't find the handset. Other than that the thing works like a gem.
The instructions were reasonably clear (I set it up myself) and it works as described. I needed a phone to replace my very old 2 line phone with answering machine, and it was hard to find one. I finally found this one and it works great. The sound is good, the answering machine can be set separately for each line, the buttons on the handset are well lit. At this point I've had the phone about 2 months, and I couldn't be happier with it.
I used the answering machine quite infrequently, so the problem could not be attributed to overuse. Around the same time, after being used for only two years, the answering systems on both phones began to malfunction. Although it worked fine for a couple of years, this phone and the customer service from Panasonic turned out to be a headache, and I would not recommend that anyone buy this phone or any other Panasonic phone for that matter.I own two of these phones; I have two separate bases, one with two handsets and the other with one handset. The fact that both phones are showing similar symptoms leads me to believe that there is a major fault in this model.The only advice I received from the customer service representative from Panasonic was to a) send them in to get fixed for a service charge of $80 per phone, b) buy a new phone, or c) send them in and receive replacement, refurbished Panasonic phones. I could no longer delete messages or record a new voicemail greeting. The phone itself still worked fine, but it was of no use to me without a functioning answering system.This product, which was supposed to be top-of-the line, obviously has some sort of design error or manufacturing error. The "help" they offered me was disgusting. There is no way I will ever touch a Panasonic product again, and there is no way I can go without a phone for a long period of time in order to send it to Texas for repairs.Do NOT buy this phone if you are looking for a quality product.
You can record different outgoing messages for each line which is nice. I like the size of the handset. I read through the reviews here on Amazon, but personally, I don't have a problem with anything mentioned so far. Outgoing message sound quality is typical.Not any worse than my Uniden at home. My last Panasonic 2-line cordless (KX-TG2480) has a huge bulky handset which, by the way, started having problems; keypad stopped working properly. I was a bit skeptical to buy another, but I like this phone and I've generally had good luck with Panasonic products.Anyway, setup was a breeze. Speaker phone with handset or base; Keypad on base; Intercom; Check messages remotely; Conference call; Caller ID. What else do you need.
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